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- Photoshop 22.x is compatible with macOS Big Sur (version 11) with these known issues
- Photoshop 21.xand earlier have not been tested for compatibility with macOS Big Sur (version 11)
- Photoshop (Beta) runs natively on Apple devices with M1 processors with these known issues
- Photoshop 22.x will run under Rosetta 2 emulation mode on Apple devices with Apple Silicon M1 processors with these known issues
- Camera Raw 13.1 will run natively or under Rosetta 2 emulation mode on Apple devices with M1 processors.
The following known issues are specific to macOS Big Sur.
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Important! Until these issues have been resolved, you may want to remain on your current macOS version or test in a non-production partition to ensure all your software and hardware is compatible.
If you do encounter issues not already documented here, feel free to report them on our feedback site.
Issue | Workaround |
Photoshop freezes when attempting to overwrite a file using Save for Web | Use unique file names when saving with Save for Web. |
Issue | Workaround |
Photoshop crashes when you use filters like Flame, Picture Frame, Tree, or Liquify | Uninstall Photoshop and reinstall to the standard installation location. This crash is a result of the Photoshop installation path being in a custom location that contains non-latin ASCII characters. |
Issue | Workaround |
The Pattern option is grayed out when choosing Edit > Fill. | The Photoshop engineering team is investigating a fix for this issue. |
Issue | Workaround |
While syncing Creative Cloud files or cloud documents, one or more files remain in a syncing state for too long or changes do not seem to sync | See Why is file sync not working or appears stuck for Creative Cloud on macOS? |
- Photoshop (Beta) runs natively on Apple devices with M1 processors and can be installed via the Beta apps tab in the Creative Clouddesktop app. Beta versions of Adobe apps are provided solely for early feedback. You must be on a device with Apple Silicon and have Creative Cloud desktop version 5.3.1.470 or later for this beta to be visible.
- Camera Raw 13.1 is a final release that runs natively on Apple devices with M1 processors. It can be found under the All Apps or Photo tabs in the Creative Clouddesktop app.
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For the latest on features and limitations of the current Photoshop (Beta), see Photoshop (Beta) Release Notes.
To provide feedback and report issues, please visit the Photoshop (Beta) community.
Photoshop 22.x will run under Rosetta 2 emulation mode on Apple devices with Apple Silicon M1 processors.
Export As and Generator can't export some file formats
Issue | Workaround |
When exporting using Export As or Generator, you cannot export some formats (SVG, GIF) | The Photoshop engineering team is investigating a fix for this issue. |
Issue | Workaround |
You see magenta artifacts in preview or after commit when using filters like Flame, Picture Frame or Tree. | The Photoshop engineering team is investigating a fix for this issue. |
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No. Unsupported versions of Photoshop were not designed or tested to work on macOS Big Sur (version 11) or Apple Silicon M1 processors.
Older versions use 32-bit licensing components and installers and will not be able to be installed, uninstalled, or activated after upgrading to macOS Big Sur.
If you have already upgraded to macOS Big Sur, use the Creative Cloud Cleaner Tool to uninstall older versions.
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Adobe Photoshop is now available on the iPad! Learn more.
You can download your app from the Creative Cloud website. If prompted, sign in to your Adobe account, then click either Download or Install for your app. For more information, see Download your Creative Cloud apps.
For solutions to a 'failed to install' error, see Error: 'Failed to install' Creative Cloud desktop app. To resolve other download, installation, and update issues, see this download and install troubleshooting guide.
Yes! You can download trial versions of any Creative Cloud app, including Photoshop, from the Creative Cloud apps catalog. You'll need to sign in with an Adobe ID and password to download a trial. For detailed instructions, see Download and install a Creative Cloud trial.
Read these simple solutions to common Adobe ID and sign in issues to regain access to your account.
You can install Photoshop and other Creative Cloud apps on up to two computers. If you want to install it on a third computer, you'll need to deactivate it on one of your previous machines. Learn more about activating and deactivating Creative Cloud apps.
Still need help? Find more download and install solutions.
Sign in to your Adobe account. Then click Change for Current password and follow the onscreen instructions. Forgot your password? Learn how to reset and change it.
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Follow these Update your credit card and billing information.
Switching Creative Cloud plans is easy. Follow these step-by-step instructions to upgrade or change your plan.
Converting your trial to a paid membership is easy. Follow these step-by-step instructions to upgrade and start your membership.
If you cancel your membership, you still have access to Creative Cloud member free benefits and any files you saved to your device. You won't have access to apps or most services and your cloud storage will be reduced to 2 GB. Learn how to Cancel your Creative Cloud membership and understand the Adobe subscription terms.
Still need help? Find more account, billing, and plan answers.
Start with basic Photoshop troubleshooting tips to help resolve your issues and find additional resources.
You may need to update Adobe Camera Raw, the plug-in Photoshop uses to import raw image files. Check the Creative Cloud desktop app to see if an update is available. If that doesn't resolve the problem, get more troubleshooting tips to solve Photoshop camera issues.
If you're experiencing image rendering issues, slow performance, or crashes, the cause could be a defective, unsupported, or incompatible graphics processor or graphics driver. Learn how to troubleshoot graphics processor or driver issues.
Several issues can prevent Photoshop from connecting to Device Preview. See Troubleshoot Device Preview WiFi connectivity for solutions.
You might need to optimize your operating system, your hardware, or your Photoshop setup. Learn how to optimize Photoshop performance.
Visit the Photoshop system requirements article to find out if Photoshop will work on your computer.
Photoshop uses the Adobe Camera Raw plug-in to import and enhance raw images from many different cameras. For a list of the supported cameras, see Cameras supported by Camera Raw.
By using a compatible graphics processor (also called a graphics card, video card, or GPU) with Photoshop, you can experience better performance and take advantage of more features. Get a list of tested graphics cards and answers to common graphics processor questions.
Get a full list of languages support by Photoshop.
You can find release notes for the current and previous versions of Photoshop on the release notes page.
Visit the Photoshop Help Archive to find help and troubleshooting resources for older versions of the software.
Older versions of Photoshop were not designed or tested on current operating systems. Make sure that your computer meets the system requirements for your version of Photoshop.
Adobe provides installers for only our current apps and the previous major version of each. Our older apps don’t take advantage of the latest feature, operating system, and security updates. We recommend that you explore a free trial of Creative Cloud.
Yes, you can have multiple versions of Photoshop installed on your computer at the same time. Learn how to download previous versions of Photoshop directly from the Creative Cloud desktop app.
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